When you activate an offer, Joko may suggest promotional codes and automatically apply them to your shopping cart.

However, in some cases, these promotional codes might not work. For example, your shopping cart might not meet the eligibility requirements for the code.

Unfortunately, we’re unable to intervene in such situations, as promotional codes are provided directly by retailers as an extra benefit for you.

💡 Important: Once a purchase is completed, promotional codes cannot be applied retroactively.