Skip to main content
All CollectionsAccount and login
Why Am I Unable to Log In to My Account?
Why Am I Unable to Log In to My Account?
Updated over a month ago

If you’re having trouble logging in, here are some common solutions:

  • Forgot your password?

    Check this article for help resetting it.

  • Can’t reset your password because your email address isn’t confirmed?

    Follow the steps in this article.

  • Using an Apple ID to sign in on an Android device?

    Contact us for assistance.

  • The app says you’re already logged in to your Apple account?

    Refer to this article.

For any other issues, don’t hesitate to contact us. We’re happy to help! 😊

Did this answer your question?