The validation time for transactions can take up to several months, depending on our partners.
The exact timeframe is indicated in the offer details. If this period has passed, don’t
hesitate to contact us — we’ll be happy to help. 💚
Your cashback remains pending while our partner verifies the transaction and ensures that all offer conditions have been met before validating it.
Specific examples include:
Car rentals or accommodation bookings: cashback is only validated after the service has been completed.
Registrations (banks, insurance, etc.): partners take time to confirm that the registration was successfully completed, that the account is active, and that all conditions are met. This process is generally longer and can take several months.
How to check the validation date:
Simply click on the transaction you’re interested in from your wallet details.
If you see a validation date, it’s an estimate, based on the partner's past validation times. Our teams regularly follow up with them.
If you don’t see a date, it means we currently don’t have a precise validation timeframe for that partner.
If you see “A few more weeks,” it means validation should happen very soon.