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All CollectionsBank ConnectionDeleting my bank connection
How Do I remove the Connection to My Bank?
How Do I remove the Connection to My Bank?
Updated over a week ago

To remove a bank connection from your Joko account:

  1. Go to the "My Profile" tab in the app.

  2. Click on "Banks."

  3. Select the logo of your bank.

  4. Click on "Remove connection to this bank."

⚠️ If you remove your bank connection and later reconnect it to fix issues with missing cash back, any cash back for the disconnected period will not be credited. Instead, refer to this guide to resolve your issue without removing the connection.

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