After making a purchase with Joko, your cashback will appear in your earnings.
If the amount seems different from what you expected, here are some factors to consider that might explain the discrepancy:
Cashback is usually calculated on the amount excluding sales taxes and shipping costs.
Not all products are eligible: Some merchants exclude certain items, like second-hand or used products, or specific product categories, from cashback eligibility.
Cashback rates may vary: The rate might depend on the product purchased or whether you’re a new or existing customer.
Important Note About Changing Cashback Rates
The cashback rate for an offer can change over time. For example, some offers may be temporarily boosted. The rate that applies is the one in effect at the time of your purchase. If the rate has changed since then, the cashback amount you receive might not match the current rate shown for the offer.
Still Think There’s an Issue?
If you believe the amount is incorrect, please contact us. We’re here to help!