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Why haven’t I received my bank transfer?

Updated this week

Bank transfers can take up to 7 working days to reach your account. This includes the standard processing time for transfers and, occasionally, additional time for anti-fraud checks.

⚠️ Please note that the bank transfer will appear with the wording "Wylr", the name of the legal entity behind Joko.

If you haven’t received your bank transfer after 7 working days, please contact us.

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