Joko

Bank transfers can take up to <b>7 working days</b> to reach your account. This includes the standard processing time for transfers and, occasionally, additional time for anti-fraud checks.

⚠️ Please note that the bank transfer will appear with the wording <b>"Wylr"</b>, the name of the legal entity behind Joko.

If you haven’t received your bank transfer after 7 working days, please <a href="https://support.joko.com/en/articles/200579-how-can-i-contact-customer-service">contact us</a>.

Why Haven’t I Received My Bank Transfer?

Access Joko

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you