If you haven’t received cash back from a referral, check the following:
Make sure your friend entered your code when signing up and that it appears in your referral list.
You can find your list of referrals by going to “My Profile”, then clicking on “Referrals” and “View your referrals”.Make sure your friend has connected an active bank to their Joko account. Accounts from digital wallets, payment apps, or prepaid card providers are not eligible.
If you think there is an error with these bonuses, feel free to contact us so we can help you 💚