Did you forget to activate a card-linked offer before making a purchase, or to go through Joko for an online offer?
Unfortunately, we’re not able to grant cashback even if you provide proof of purchase.
We consider that the purchase wasn’t made through Joko, and therefore no cashback can be issued.
To make sure you never forget Joko when shopping on your computer, remember to install one of our browser extensions (Chrome, Safari, or Mozilla Firefox).
It also works on Safari’s mobile extension (available on iOS only).